Media Information: Figures for 2014 and Outlook on 2015 - an Overview

Hamburg, 1st April 2015

• Gebr. Heinemann is a globally active company with a presence on all five continents. In 2014 it achieved turnover of 2.4 billion euros. This means that in terms of sales, Gebr. Heinemann ranks fifth among the key players on the travel retail market. The company controls a share of 20 per cent on the European Duty Free market.

• Over the past 12 months the company has won four major tenders for retail concessions: Sydney Airport, Amsterdam Schiphol, Istanbul New Airport, plus five additional sites in Tunisia (Joint Venture ATÜ).

• This year, Gebr. Heinemann plans to invest 130 million euros (30 per cent more than last year), mainly in the new concessions, the new office building at the Hamburg headquarters, e-commerce and further logistical optimisation.

• With the opening of Istanbul New Airport in 2017, the company will control retail space of 150,000 m2 around the world. At the present time (1st April 2015), it has 85,000 m2 (compared to 70,000 m2 last year). At present, Gebr. Heinemann holds 78 concessions (compared to 61 last year) and is aiming to expand this to 90 concessions by 2020. 80 per cent of Gebr. Heinemann’s retail turnover until 2020 or even beyond has been secured by long-term concessions. Gebr. Heinemann believes in long-term partnerships. This is evident from its international partnerships with TAV and ATÜ.

• Gebr. Heinemann is also seeking to expand in Russia and maintains a strong presence on the Russian market. At the present time, the company is active as a distributor or shop operator at 20 of Russia’s 22 main airports.

• The new Logistics Centre at Erlensee near Frankfurt (which opened in May 2014) complements the original logistical facility at Hamburg-Allermöhe and has made Gebr. Heinemann even more flexible in handling its own business and that of its distribution clients. In other words, the company has built capacity for the future: the twin Logistics Centres will enable the company to respond to the regional needs of the travel retail market even more quickly and effectively.

• ‘From retailing to relating’: the company focuses on the needs of its clients by offering the best multi-channel options, including Heinemann & Me (customer motivation programme), the new Heinemann app, home delivery and the digital instore assistant.

• With the purchasing power, Gebr. Heinemann possesses, the company pursues a strategy of negotiating globally and acting locally. In this, it also anticipates the dedication and commitment of its suppliers. To them, Gebr. Heinemann is synonymous with long-term partnerships, the enhancement of processes on both sides, transfers of knowledge and a pioneering approach in acting as a source of ideas.

• Gebr. Heinemann is creating added value for its distribution clients; its strategic approach of offering distribution plus customised services is bearing fruit. As a distributor, the company’s secure supply chain represents a unique service.

• The Inflight & Catering division continued to expand in 2014 as supply contracts with the likes of Finnair and Gate Retail Onboard as concessionaire for easyJet were secured. More recently, a framework supply agreement with Retail in Motion was concluded which will establish Gebr. Heinemann as the exclusive supplier to Sun Express and Europe Airpost. Further to this, the company renewed its exclusive supply contract with Ryanair.

• As a family-run business that has now been active on the market for more than 135 years, Gebr. Heinemann can lay claim to far more sustained credibility than listed companies that operate from one quarter to the next. The company believes in organic expansion and local partnerships. This way will ensure being the first choice of Gebr. Heinemann´s customers, suppliers and partners on the travel retail market in the long run.

About Gebr. Heinemann SE & Co. KG

Gebr. Heinemann is one of the top five players on the international travel retail market and the leader on the European market. It is the only family-run business among the global players of the travel retail industry. As a distributor, Gebr. Heinemann is supplying more than a 1,000 customers in 100-plus countries. In the retail sector,Gebr. Heinemann operates around 230 Heinemann Duty Free and Travel Value shops, fashion label boutiques under licence and concept shops at 78 airports in 29 countries along with shops at border crossings and aboard cruise liners. Gebr. Heinemann has maintained its Headquarters in what is now the HafenCity district of Hamburg since 1879. The company is managed by cousins Claus and Gunnar Heinemann, representing the fourth generation of the family. Gebr. Heinemann has 6,000 employees around the world. In 2014 the family-run business generated a global turnover of 2.4 billion euros. The two company owners received the “Gründerpreis” award (founders award) from the city of Hamburg in recognition of their life’s work in 2009.

Press Contact:

Gebr. Heinemann

Svenja Strombeck, Corporate Communications

Tel.: +49 40 3010 2186

S_Strombeck@gebr-heinemann.de